14
votes

Be notified of regrades or other orders

Two of my lines were recently "regraded" by BT and subsequently had their speeds cut from 8Mbps to 2Mbps. Nobody placed an order, nor was this any migration.

I wouldn't have noticed this if I hadn't happened to have checked the open tasks on my control panel. It would be useful if we could be emailed about orders like this so that remedial action can be taken, if needed, as soon as possible.

Author: _aD, 24.02.2012, 14:13
Idea status: under consideration

Comments

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