Be notified of regrades or other orders

Two of my lines were recently "regraded" by BT and subsequently had their speeds cut from 8Mbps to 2Mbps. Nobody placed an order, nor was this any migration.

I wouldn't have noticed this if I hadn't happened to have checked the open tasks on my control panel. It would be useful if we could be emailed about orders like this so that remedial action can be taken, if needed, as soon as possible.

Author: _aD, 24.02.2012, 13:13
Idea status: under consideration


Auth, 18.02.2013, 04:39
Sandra Halter - The dance pictures you took are buuftieal. Thanks so much. I look forward to getting them and I'll put a cheque in the mail for you today.
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