6
votes

Improve SMS notification of outages

Currently incident.aaisp.net lists all issues and info, this can be SMS'd to a mobile phone via the twitter feed for free however most of the messages are not related to the service we receive as they are country wide.

Use targetting techniques to notify of issues/outages:

Each control panel account has one or more RAS's associated with it, by using SMS or Twitter direct messages (which would have the option of SMS relay) alow the customer to be notified of issues that directly related to their account - ie Exchange, RAS or MSO.

Author: dabbishaw, 15.10.2010, 10:23
Idea status: under consideration

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