AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
We welcome customers to post their ideas and to vote and comment on other peoples ideas. (You do not need to register to use this site.)
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3
votes

Support SIP MWI for voicemail

I would like to support SIP MWI for voicemail. This works nicely with Asterisk; the SIP client is associated with a given mailbox and the number of messages is indicated. The Siemens Gigaset devices that you sell support this, and it's very...
dwmw2, 09.11.2012, 09:19
0 comments
3
votes

maintain CC list on support tickets

If I'm creating a support ticket relating to a customer's line I'll usually CC them on the initial mail. It would be nice if thankless could keep the CC list so that they're copied in on replies without having to forward them.
Response from the site administrator
aaisp, 21.04.2015
Yes, this is a bit of a pain, for staff too! We are looking in to updating the current ticketing platform, so we hope to achieve this later this year (2015)
Stuart Henderson, 30.07.2014, 10:59
0 comments
3
votes

Mobile Data packages (5GB, 15GB, 30GB)

Offer data packages in large blocks at some discount, typically where the price per MB is prohibitively expensive. Ideally it would be nice to pay £75 to £100 for 30-50GB on a monthly basis, rather than the 2.4p rate per MB (£740+).
Rhosyn, 30.10.2013, 01:03
0 comments
3
votes

Ideas site should not lose idea if you take too long to write it

On this site, if I take too long to write an idea then it gets lost. The form comes back with an error about the Captcha being wrong, and this "idea specification" box is blank. Please fix!
Response from the site administrator
aaisp, 21.04.2015
This is very true... However, the site is run by a 3rd party, we'll feed this back to them.
Jon, 22.03.2014, 00:55
0 comments
3
votes

configurable usage top-up

It would be nice if we could configure the quota/usage top up so that you don't end up auto-topping up very close to the end of the month. This could be specified as eg. number of days before the end of the month during which auto-topup is...
Jim Noble, 01.04.2014, 10:13
0 comments
3
votes

Make SIP calls via API

I'd like the ability to initiate a SIP call from a device other than than the device running my SIP client. For instance, via an API I could initiate a call from my desktop computer which automatically connected the call to a hardware desk...
Response from the site administrator
aaisp, 21.04.2015
We'll look in to this...
Richard, 27.08.2014, 13:30
0 comments
3
votes

Upgrade Web Interface

Compared to Sipgate, the web interface appears very basic: * No contacts list, no ability to have contact names added to call histories, no click-to-dial * No web access to voicemail, no ability to add contact names to voicemails * No phone...
Response from the site administrator
aaisp, 21.04.2015
The contact list and easier ways to SMS from a web page are good ideas. We're already working on a method to upload a voicemail greeting file via the control pages, rather then recording the greeting by dialling in to voicemail. I'm not sure we'll change the way we store and forward voicemail messages though, this will probably remaining being emailed. You could use webmail to access them. We'll see if our own webmail could have an audio player built in, which may make things easier.
Owain, 09.12.2014, 00:17
0 comments
3
votes

Remember the "wide" state when using links in the cluless line notes

Once you've enabled wide mode, only the "full" link at the bottom preserves that state. All other links including the "View trouble reports in last X days" don't and cause it to revert back to narrow mode.
Deanna, 10.06.2015, 09:26
0 comments
3
votes

automatic email on change of sync speed

We get emails when lines go up or down, however we don't when the TX rate is adjusted. Recently, my line (a longish one) dropped from ~2.5M to ~1.5M, but I only noticed a few days later when I logged into Clueless to check something else. Had...
Response from the site administrator
aaisp, 10.06.2015
I've added this to our wishlist
William, 10.06.2015, 14:37
1 comment
3
votes

A&A internet in Republic of Ireland

I'd like to know if A&A would be willing to set up connections in the Republic of Ireland on the same terms and with the same level of customer service and privacy as in the UK.
Danfox Davies, 08.04.2016, 19:57
1 comment
3
votes

Have free regrade to 80/20 for existing customers

With the removal of the additional charge for FTTC 80/20 over 40/10, existing 80/20 customers automatically get the cheaper prices, yet existing 40/10 customers have to pay to change over. Happy to concede if I don't understand what's involved...
Response from the site administrator
aaisp, 05.08.2016
A 40/10 to 80/20 upgrade is now on the order form, for people on Home::1 BT with 40/10 that have a forecast over 40 or 10, and is £15 inc VAT, takes one working day, and does not reset the minimum term. https://order.aa.net.uk/chaos2broadband.html (sorry that is isn't free, but there would be no change to the monthly charges). ^Andrew.
Jon, 05.08.2016, 08:32
1 comment
3
votes

https://clueless.aa.net.uk/pew.cgi - add years to the PEWs

It's confusing - there are several from 31st December 2015
Response from the site administrator
aaisp, 16.09.2016
We actually stopped updating the PEW info as the data source at BT changed a while ago. I've updated the page to reflect this, and have a ticket open for our team to re-implement the page.
redbaron, 16.09.2016, 01:14
0 comments
3
votes

WiFi Calling on sip2sim

While it's possible to have a mobile phone with sip client, this is messy for the user and adds complication to the call routing rules. WiFi calling solves both these problems by having a single end point that seamlessly roams between mobile and...
Martin, 21.10.2016, 12:57
1 comment
3
votes

write something

Perhaps AAISP should email their clients in advance to inform them of "Login improvements and notifications from the Control Pages" before implementing any changes. That way AAISP might not be bombarded with phone calls from clients asking why...
Will Flanagan, 14.12.2016, 11:01
0 comments
3
votes

https for www-server.co.uk with automatically-generated letsencrypt certificates

I would like AAISP to follow in the footsteps of Mythic-Beasts, and support HTTPS on the www-server.co.uk machine. This can simply autogenerate certificates via LetsEncrypt and rely upon TLS-SNI to use a single IP address to host all the sites....
Simon Iremonger, 06.02.2017, 11:35
0 comments
3
votes

have my excess allowance roll over for a couple of months

I usually dont use all of my 1TB monthly allowance but when we have school holidays the kids can double the usage. If we could have the unused allowance banked for 2 - 3 months (rolling) it would smooth out these peaks. Otherwise some sort of...
Starfury, 20.04.2017, 20:43
0 comments
3
votes

Add an extra password for use when talking to aa staff and placing orders by email / irc / chat etc

An extra, relatively weak password, so it's possibly easy for the user to quote, rather than a replacement for the strong ones. Needs to be with a Boolean flag to enable /disable, or just ignore zero-length passwords, to tell aa staff whether or...
CecilWard, 11.07.2017, 14:05
1 comment
3
votes

be warned that this "Ideas" page deletes anything between angle-brackets

based on what happened to another idea a few minutes ago, this page silently and without warning deletes anything between angle-brackets, such as the button. Uh, the &lt Share your idea &gt button. Or maybe just the "Share your idea" button....
Graham King, 03.01.2018, 15:53
0 comments
3
votes
3
votes

suggest options for handling anonymous calls on VoIP

At the moment on a VoIP line I can specify anonymous call rejection, and can record a custom message. I can think of a couple of other ways that anonymous calls could be handled: 1/. Play the message, and then drop directly to voicemail. OK,...
Andrew Benham, 12.10.2018, 12:12
0 comments

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