AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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31
votes

Give lines in clueless a "Friendly" name.

This could be used in conjunction with the SMS monitoring for line down etc. so it is easy to identify quickly which line on a site may be down. We use your services for temporary events where we may have 20 lines on a site with temp. phone...
Response from the site administrator
aaisp, 14.12.2010
This has been done. A 'Note' can be set on an individual line, which is then shown in search results and when viewing that line.
Will, 05.11.2010, 17:37
6 comments
29
votes

Have an optional emergency cutout on lines

It's possible for a maxed out FTTC at 40Mbps to download more than 100G of data at peak time in one day. At current excess charges, that equates to about £200. So an out of control download (e.g. a large backup restore of > 1TB) could land you...
Response from the site administrator
aaisp, 21.04.2015
Our Home::1 tariff may be better for this (If this is a home). There are options there on what happen when the usual monthly quota is reached.
Jamie Neil, 22.06.2012, 11:00
2 comments
25
votes

Get Updates from Be

After a Be fault and or incident. Try to get status updates. They never seem to be forthcoming. Thanks
Response from the site administrator
aaisp, 21.04.2015
Closing, as Be is no longer.
Lord, 27.10.2010, 11:40
6 comments
24
votes

Pull/redirect the old Planned Outages page

So I don't look stupid reading it and not noticing it's over a year old :-)
Response from the site administrator
aaisp, 02.03.2011
Done.
_aD, 26.02.2011, 18:28
0 comments
23
votes

Reinstate graph links that you can show to anonymous users

We used to be able to email a link to someone which allowed them to see a graph but that only lasts a day now - I know that the permanent link can be made but it is fiddly and difficult.
Response from the site administrator
aaisp, 28.11.2012
The graphs on the Usage page (which show the past weeks worth of graphs) don't contain any user information - only the URL will contain the circuit ID. This should be what you're wanting.
Simon Faulkner, 16.10.2010, 06:15
5 comments
22
votes

Reduce status page size

I need to look at the http://status.aaisp.net.uk page during an outage for obvious reasons. This seems to require an incredible amount of traffic that I pay for by the megabyte at quite an expensive rate. At the moment the main page itself is...
Response from the site administrator
aaisp, 15.11.2010
We'd like to better layout and organise the front page of the status page, as it can get cluttered and unclear which posts are important and current... Feel free to add comments on suggestions, but this will be looked in to.
Robie Basak, 11.11.2010, 11:29
1 comment
21
votes

Have whoever wrote this site go away and read RFC5322

The ideas site does not accept e-mail addresses which contain plus symbols in the local part. Coming from an organisation headed by Rev "Pedant" "I like to do things right" K, this is pretty poor! Worse than that, having wrongly assessed my...
Response from the site administrator
aaisp, 24.11.2010
We agree!!!

Unfortunately this site is hosted by a third party - in short because we couldn't find a suitable alternative.

We could write our own, but at the moment developers are working on other projects.

We will pass this on to the organisation who run this website!
William Blunn, 23.11.2010, 19:23
2 comments
21
votes

have mobile roaming work SOON - without roaming the service is useless for business users who travel

AAISP have been saying that the mobile roaming service is "in development" for ages. On http://aaisp.net.uk/telecoms-mobile.html you say "we hope to be able to enable it and provide details of countries and networks soon". Enquiries to both...
Response from the site administrator
aaisp, 21.04.2015
We have SIMs that can do this now. See: http://aa.net.uk/telecoms-sip2sim.html
Roger Wilkins, 04.08.2011, 11:55
2 comments
21
votes

SIP IP lockdown to subnet

Currently it is possible to lock down SIP registration and outgoing calls to a single IP. It would be even better if this could be locked down to a subnet (or even multiple subnets).
Response from the site administrator
aaisp, 15.06.2015
This is now possible, multiple IPv6 and IPv4 subnets/IPs can be listed.
Gareth, 29.09.2011, 12:35
0 comments
19
votes

Advertise this ideas site more? First time I've ever heard of it.

Response from the site administrator
aaisp, 20.10.2010
It is linked to on the bottom of our web pages and the contact page, but now we're re-launched it, we'll make it more prominent. (eg from the control pages and status page)
richard wood, 18.10.2010, 18:33
1 comment
19
votes

Do not close MSO status entries so soon

I noticed that all my lines changed LNS early this morning due to http://status.aaisp.net.uk/apost.cgi?incident=912 but looked on the status pages and didn't see anything as this incident was closed. Whilst I appreciate it was closed as the...
Response from the site administrator
aaisp, 21.04.2015
We updated the status page a while back, and we now leave posts open for longer. Thanks.
_aD, 05.04.2011, 10:46
1 comment
17
votes

have a page on clueless that shows the current traffic graph and usage for all logins and lines on an account

It's a bit tedious clicking through each login one by one to check the line graph(s) and usage for each login under our account. If there was a single page that showed the current 24 hour line graph for all lines under all logins and a table...
Response from the site administrator
aaisp, 09.05.2013
If you have a 'manager' login, then you can do a blank search to view all lines with their graphs.
Steve Bowers, 21.10.2010, 07:00
0 comments
17
votes

Separate line passwords

VoIP accounts have separate access passwords from the clueless login. It would be useful if the password for DSL/L2TP line logins could also be configured separately so that the clueless login password does not need to be available as plaintext...
Response from the site administrator
aaisp, 21.04.2015
This has been done.
Simon Arlott, 25.10.2010, 21:06
1 comment
16
votes

Use Clueless to manage Reverse DNS

I would like to be able to use Clueless to manage reverse DNS entries for my IP addresses
Response from the site administrator
aaisp, 23.11.2010
There are a couple of ways customers can manage reverse DNS:

1) If the reverse is to be on a domain that we already run DNS for, then you can add A+Reverse entries, which will automatically add the reverse record.

2) If we don't run DNS for the domain that you want to use, then we can add that domain to the control pages and you can then add 'Reverse' records.

3) We can manually add the relevant in-addr.arpa zone to your control page, and you can add records.

4) We can delegate to your own nameservers - this is set up under the Login part of the control pages.

However, are you suggesting something simple, such as a page which lists your IP addresses, and a box to type in the reverse entry?
Dai Webb, 22.11.2010, 18:21
6 comments
16
votes

Allow multiple IP address to be "IP lockdown"ed to in the VoIP Outbound Security settings

At home, I have two ISPs (one being VirginMedia just in case BT's exchange "goes down") and therefore have two IP addresses. I also have VoIP on my mobile phone which connects when I'm in the remote office (third IP address). However, the "IP...
Response from the site administrator
aaisp, 21.04.2015
This feature was added (a while back!) Also, see this page for more VoIP security info: https://support.aa.net.uk/VoIP_Security
Richy C., 30.12.2010, 13:15
0 comments
16
votes

Compare usage of IPv4 versus IPv6.

I would like to be able to compare my usage of IPv4 versus IPv6 traffic on my line. It would be good to be able to spit it down by protocol, so it is possible to see what is still using IPv4. It would also be interesting to be able to easily...
Response from the site administrator
aaisp, 25.09.2012
This can now be seen as part of the per IP stats, viewable from the control pages.
Nicholas Humfrey, 03.05.2011, 20:27
6 comments
15
votes

Provide an anonymising proxy

Response from the site administrator
aaisp, 21.04.2015
We do participate in TOR.
Geoff C, 15.10.2010, 18:00
4 comments
15
votes

Fix SSL cert on https://clueless.aaisp.net.uk

I can't log in via http://aaisp.net/login-broadband.html from work, because their Finjan proxy reports an untrusted SSL cert. Whilst fully accepting that there are "issues" with the history / politics / shortcomings of SSL certs... For the...
Martin Johnson, 09.03.2011, 12:25
2 comments
15
votes

Confirm line changes on clueless

At present it is all too easy to accidentally order changes to a line or run tests, especially when browsing clueless from a mobile phone. A pop up confirmation dialog when clicking any line change or test buttons will prevent accidents like this...
Response from the site administrator
aaisp, 21.04.2015
Now, most actions that may be disruptive have an 'are you sure' option to prevent accidental clicks.
Shaun, 15.07.2012, 12:15
1 comment

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