AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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16
votes

Compare usage of IPv4 versus IPv6.

I would like to be able to compare my usage of IPv4 versus IPv6 traffic on my line. It would be good to be able to spit it down by protocol, so it is possible to see what is still using IPv4. It would also be interesting to be able to easily...
Response from the site administrator
aaisp, 25.09.2012
This can now be seen as part of the per IP stats, viewable from the control pages.
Nicholas Humfrey, 03.05.2011, 20:27
6 comments
15
votes

Provide an anonymising proxy

Response from the site administrator
aaisp, 21.04.2015
We do participate in TOR.
Geoff C, 15.10.2010, 18:00
4 comments
15
votes

Fix SSL cert on https://clueless.aaisp.net.uk

I can't log in via http://aaisp.net/login-broadband.html from work, because their Finjan proxy reports an untrusted SSL cert. Whilst fully accepting that there are "issues" with the history / politics / shortcomings of SSL certs... For the...
Martin Johnson, 09.03.2011, 12:25
2 comments
15
votes

Confirm line changes on clueless

At present it is all too easy to accidentally order changes to a line or run tests, especially when browsing clueless from a mobile phone. A pop up confirmation dialog when clicking any line change or test buttons will prevent accidents like this...
Response from the site administrator
aaisp, 21.04.2015
Now, most actions that may be disruptive have an 'are you sure' option to prevent accidental clicks.
Shaun, 15.07.2012, 12:15
1 comment
14
votes

Have an "on call" AA staff tech available on telephone for when BT are onsite before 9, or after 5

This could be a "only for today/this morning/this evening" number that is only provided to someone that has a site visit booked, and to prevent "abuse" changed on a daily/twice daily basis using the huge range of numbers that AA have available.
Response from the site administrator
aaisp, 21.04.2015
Since April 2015, support hours are now 8-6, which matches most Openreach engineer slots. Do call/irc and we'll be there!
Arne Lovius, 08.05.2014, 17:56
1 comment
13
votes

Add IP adddress restrictions as an option for VoIP accounts

Recently A&A have had problems with VoIP hacking. To make it harder, let users configure IP ranges for access to their VoIP accounts, with an easy option for "all my A&A IPs".
Response from the site administrator
aaisp, 21.10.2010
We now have a feature to restrict to a single IP now. For a SIP phone or a phone server that would be fine. We are not planning to extend this to ranges or lists of IPs as it is a per-number setting.
Michael Stevens, 18.10.2010, 13:37
1 comment
13
votes

Get rid of pre-pay/post-pay tariffs

... and replace it with a simpler pay-as-you-go tariff. The current billing method using pre-pay and post-pay units at different rates is confusing. Add carry-over between months into the mix and it hurts my poor little brain. For people who...
Response from the site administrator
aaisp, 21.04.2015
We have a new tariff - home::1, which is not unit based, but you pay for usage in advanced, http://aa.net.uk/broadband-home1.html - not quite what you're describing here though, but still may be of interest. We also have the Office::1 package.
Gareth, 31.08.2011, 15:50
2 comments
12
votes

Order a TalkTalk LLU-based A&A service

A&A has been using BT Wholesale based products since the beginning and recently started offering Be Wholesale based products. TalkTalk have started enabling exchanges in rural areas such as Lincolnshire that BT currently won't touch with a...
Response from the site administrator
aaisp, 09.05.2013
We now have interconnects with TalkTalk Wholesale and are in a trial period whilst we test out the service. We'll soon be able to offer TalkTalk as an option! Do email in for more details.
Terry, 06.11.2011, 18:44
5 comments
12
votes

Keep all status/service data on aa.net.uk

On a recent status entry at http://s.aa.net.uk/1953 there is a brief note on problems affecting various services with "For more details on what happened, please see [facebook]". A&A should keep all of their service and status data on their own web...
Response from the site administrator
aaisp, 21.04.2015
I will get this reviewed. ^AH
Our status page is now (officially) https://aastatus.net - this is a separate domain, uses separate DNS servers, in a separate country on purpose... However, posting updated and reports to facebook etc is not really on, I do apologise. We'll not do that again.
_aD, 25.06.2014, 11:37
2 comments
11
votes

Voicemails by email

I would like to be able to send voicemails to a different email address to the call recordings.
Response from the site administrator
aaisp, 21.04.2015
This is now possible. (has been for a while, sorry for delay in updating this)
Chris, 23.11.2010, 15:30
0 comments
11
votes

SIP/TCP support on AASIP

I would like SIP/TCP support to be available on AASIP. The RFC requires both UDP and TCP support, and it would probably have saved a lot of pain this week with non-delivery of fragmented UDP packets stopping me making outgoing calls.
Response from the site administrator
aaisp, 10.05.2013
Sorry for delay, we're currently developing a new SIP platform based on FireBrick.
Currently TCP is not supported. However, we are compatible with RFC compliant devices; in that devices should fall back to UDP if TCP is unavailable.
It may well be that we do support TCP SIP on the FireBrick.
Gary Hawkins, 02.05.2012, 16:41
0 comments
10
votes

Disable SMS for Line Up/Down events on Data SIMs

I've got my account set up to text & email me when my ADSL line goes down unexpectedly. That's very useful. Since getting a RevKMobile Data SIM (which is very useful), the system tends to send me text messages about the state of my data SIM at...
Martin, 29.10.2010, 18:16
2 comments
10
votes

Ask BE to allow lines to be switched between PPPoE and PPPoA service

Currently switching a BE line from PPPoE to PPPoA or vice versa requires a cease and reprovide. This has both cost and minimum contract term implications. It would better if this could be done more easily.
Response from the site administrator
aaisp, 25.09.2012
This is now possible, email in and we can migrate a BE PPPoA to PPPoE, no charge and still 1 month terms.
Tom Hughes, 26.01.2011, 14:08
1 comment
10
votes

Expose the congestion and link report pages more

I have had to bookmark the congestion and link report pages as I could never find links to them from the main site. It would be worth including them (more?) prominently on the Tech Support and Knowledge Base pages, unless you prefer to keep them...
Response from the site administrator
aaisp, 21.04.2015
We have this on our support site now: https://support.aa.net.uk/Monitoring_Pages
_aD, 08.03.2011, 21:20
1 comment
10
votes

Require https to logon to clueless

Ever since I can remember, it's possible to logon to clueless via http or https. From a security point of view, logging on via http is inadvisable. Can you either: (a) have http://clueless.aa.net.uk redirect to the https version, so logon...
Response from the site administrator
aaisp, 21.04.2015
This was implemented a while back - (sorry for delay in replying here)
Martin Radford, 08.05.2013, 14:56
0 comments
9
votes

Control Pages - Line test - Further Options

On the control pages, there is an option to run a "Line Test" However, when it is clicked, the following THREE tests appear in the log xDSL IP Test:Requested xDSL Copper Test:Requested xDSL Status Check:Requested Would it be possible...
Steven_W, 15.10.2010, 10:21
1 comment
8
votes

Provider reduced cost, reduced functionality Be lines

While Be lines have many benefits, the minimum monthly cost puts people off; I don't know the details of the wholesale products, but would it be possible for AAISP to offer Be lines at a lower price, trading off features like: * Annex M. *...
Response from the site administrator
aaisp, 21.04.2015
Since this idea, we've introduced the Home::1 tariff, which we think offers good value...
Simon Farnsworth, 15.12.2010, 10:26
0 comments
7
votes

Have a test SMS button on clueless

Often it comes up on IRC that SMS notification doesn't happen in some instance that you'd expect it to, so the question becomes 'is it working at all, and have I configured it right'. The ability to send a test SMS notification when this happened...
Response from the site administrator
aaisp, 21.04.2015
We have re-written the notifications, it's more reliable, and logs more. It will back-off sending messages in the event of potentially a flood going out (ie, in the case of a flapping line). This should be OK now.
Tony Hoyle, 07.10.2013, 13:16
0 comments
7
votes

allow muliple IP addresses/ranges in the IP lockdown box in the outgoing VOIP settings

Response from the site administrator
aaisp, 21.04.2015
This was added a while back - sorry for delay in replying here.
John Hirst, 10.06.2011, 13:31
0 comments
7
votes

Add notes to boadband lines

Would be helpful to note relevant items like replacement routers, extension re-wiring etc.
Adam Piggott, 26.11.2010, 09:55
4 comments

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