AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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13
votes

Add IP adddress restrictions as an option for VoIP accounts

Recently A&A have had problems with VoIP hacking. To make it harder, let users configure IP ranges for access to their VoIP accounts, with an easy option for "all my A&A IPs".
Response from the site administrator
aaisp, 21.10.2010
We now have a feature to restrict to a single IP now. For a SIP phone or a phone server that would be fine. We are not planning to extend this to ranges or lists of IPs as it is a per-number setting.
Michael Stevens, 18.10.2010, 13:37
1 comment
13
votes

Get rid of pre-pay/post-pay tariffs

... and replace it with a simpler pay-as-you-go tariff. The current billing method using pre-pay and post-pay units at different rates is confusing. Add carry-over between months into the mix and it hurts my poor little brain. For people who...
Response from the site administrator
aaisp, 21.04.2015
We have a new tariff - home::1, which is not unit based, but you pay for usage in advanced, http://aa.net.uk/broadband-home1.html - not quite what you're describing here though, but still may be of interest. We also have the Office::1 package.
Gareth, 31.08.2011, 15:50
2 comments
12
votes

Order a TalkTalk LLU-based A&A service

A&A has been using BT Wholesale based products since the beginning and recently started offering Be Wholesale based products. TalkTalk have started enabling exchanges in rural areas such as Lincolnshire that BT currently won't touch with a...
Response from the site administrator
aaisp, 09.05.2013
We now have interconnects with TalkTalk Wholesale and are in a trial period whilst we test out the service. We'll soon be able to offer TalkTalk as an option! Do email in for more details.
Terry, 06.11.2011, 18:44
5 comments
12
votes

Keep all status/service data on aa.net.uk

On a recent status entry at http://s.aa.net.uk/1953 there is a brief note on problems affecting various services with "For more details on what happened, please see [facebook]". A&A should keep all of their service and status data on their own web...
Response from the site administrator
aaisp, 21.04.2015
I will get this reviewed. ^AH
Our status page is now (officially) https://aastatus.net - this is a separate domain, uses separate DNS servers, in a separate country on purpose... However, posting updated and reports to facebook etc is not really on, I do apologise. We'll not do that again.
_aD, 25.06.2014, 11:37
2 comments
11
votes

Voicemails by email

I would like to be able to send voicemails to a different email address to the call recordings.
Response from the site administrator
aaisp, 21.04.2015
This is now possible. (has been for a while, sorry for delay in updating this)
Chris, 23.11.2010, 15:30
0 comments
11
votes

SIP/TCP support on AASIP

I would like SIP/TCP support to be available on AASIP. The RFC requires both UDP and TCP support, and it would probably have saved a lot of pain this week with non-delivery of fragmented UDP packets stopping me making outgoing calls.
Response from the site administrator
aaisp, 10.05.2013
Sorry for delay, we're currently developing a new SIP platform based on FireBrick.
Currently TCP is not supported. However, we are compatible with RFC compliant devices; in that devices should fall back to UDP if TCP is unavailable.
It may well be that we do support TCP SIP on the FireBrick.
Gary Hawkins, 02.05.2012, 16:41
0 comments
10
votes

Disable SMS for Line Up/Down events on Data SIMs

I've got my account set up to text & email me when my ADSL line goes down unexpectedly. That's very useful. Since getting a RevKMobile Data SIM (which is very useful), the system tends to send me text messages about the state of my data SIM at...
Martin, 29.10.2010, 18:16
2 comments
10
votes

Ask BE to allow lines to be switched between PPPoE and PPPoA service

Currently switching a BE line from PPPoE to PPPoA or vice versa requires a cease and reprovide. This has both cost and minimum contract term implications. It would better if this could be done more easily.
Response from the site administrator
aaisp, 25.09.2012
This is now possible, email in and we can migrate a BE PPPoA to PPPoE, no charge and still 1 month terms.
Tom Hughes, 26.01.2011, 14:08
1 comment
10
votes

Expose the congestion and link report pages more

I have had to bookmark the congestion and link report pages as I could never find links to them from the main site. It would be worth including them (more?) prominently on the Tech Support and Knowledge Base pages, unless you prefer to keep them...
Response from the site administrator
aaisp, 21.04.2015
We have this on our support site now: https://support.aa.net.uk/Monitoring_Pages
_aD, 08.03.2011, 21:20
1 comment
10
votes

Require https to logon to clueless

Ever since I can remember, it's possible to logon to clueless via http or https. From a security point of view, logging on via http is inadvisable. Can you either: (a) have http://clueless.aa.net.uk redirect to the https version, so logon...
Response from the site administrator
aaisp, 21.04.2015
This was implemented a while back - (sorry for delay in replying here)
Martin Radford, 08.05.2013, 14:56
0 comments
9
votes

Control Pages - Line test - Further Options

On the control pages, there is an option to run a "Line Test" However, when it is clicked, the following THREE tests appear in the log xDSL IP Test:Requested xDSL Copper Test:Requested xDSL Status Check:Requested Would it be possible...
Steven_W, 15.10.2010, 10:21
1 comment
8
votes

Provider reduced cost, reduced functionality Be lines

While Be lines have many benefits, the minimum monthly cost puts people off; I don't know the details of the wholesale products, but would it be possible for AAISP to offer Be lines at a lower price, trading off features like: * Annex M. *...
Response from the site administrator
aaisp, 21.04.2015
Since this idea, we've introduced the Home::1 tariff, which we think offers good value...
Simon Farnsworth, 15.12.2010, 10:26
0 comments
7
votes

Have a test SMS button on clueless

Often it comes up on IRC that SMS notification doesn't happen in some instance that you'd expect it to, so the question becomes 'is it working at all, and have I configured it right'. The ability to send a test SMS notification when this happened...
Response from the site administrator
aaisp, 21.04.2015
We have re-written the notifications, it's more reliable, and logs more. It will back-off sending messages in the event of potentially a flood going out (ie, in the case of a flapping line). This should be OK now.
Tony Hoyle, 07.10.2013, 13:16
0 comments
7
votes

allow muliple IP addresses/ranges in the IP lockdown box in the outgoing VOIP settings

Response from the site administrator
aaisp, 21.04.2015
This was added a while back - sorry for delay in replying here.
John Hirst, 10.06.2011, 13:31
0 comments
7
votes

The original voip number edit page showed a 'registered' flag, the new pages don't. can we have it back please ?

Response from the site administrator
aaisp, 25.09.2012
For clients on the 'C' server, this is shown, along with the IP and user Agent name.
Mike, 25.12.2010, 10:29
0 comments
7
votes

Have all services work with ipv6

Some of the features don't' yet work with ipv6, for example the DNS resolver check appears to be ipv4 only, as the countries number 1 ISP for ipv6 do you you think you should fully support it?
Response from the site administrator
aaisp, 03.04.2014
The DNS resolver checker is IP4 only as we don't have enough time to check each customers IPv6 block as there are millions of addresses... Sorry.
David, 25.09.2013, 14:55
0 comments
6
votes

incoming folder for "donated" tcpdumps of known-goodPPPoE exchanges

so people can "donate" known-good tcpdumps of cheap plastic router PPPoE exchanges to aid troubleshooting/design for uber-geeks and ISP gurus. So many el-cheapo routers with different firmwares out there makes it a nightmare to get to the bottom...
Response from the site administrator
aaisp, 20.10.2010
Could the wiki be used for this? http://wiki.aaisp.net.uk
Gord , 18.10.2010, 16:29
0 comments
6
votes

Add notes to boadband lines

Would be helpful to note relevant items like replacement routers, extension re-wiring etc.
Adam Piggott, 26.11.2010, 09:55
4 comments
6
votes

IPv6 enable www.s-s-l.co.uk

Can't order anything as I can't get to www.s-s-l.co.uk/orderpage.cgi using IPv6
Iain, 18.01.2011, 19:48
1 comment
6
votes

Make "Contact Us" email links mailto: links

The email links on the "Contact Us" page should be mailto: links in my opinion. Having a web form is also a good idea but should be on a separate link (maybe the department heading?)
Response from the site administrator
aaisp, 09.05.2013
The contact page has been updated.
_aD, 01.11.2011, 16:27
0 comments

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