AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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2
votes

Remove/hide the "log" entries in status posts

The readability of the status page entries is spoiled by the verbose "Log" sections. It would look cleaner if they were hidden behind a "verbose" link or something similar.
Response from the site administrator
aaisp, 02.03.2011
Done - they shouldn't have been shown anyway. Thank you.
_aD, 11.02.2011, 13:05
5 comments
2
votes

See improved availability on server systems

AAISP seem to have a number of systems that are single points of failure. While they are quick to respond to outages it would be nice to see some resilience in the server estate to reduce the number of potential outages.
Response from the site administrator
aaisp, 21.04.2015
there are ongoing projects to improve resilience in all areas. Since this post was first made (2011) there would have been many changes in how services are provisioned.
Matt Willsher, 19.03.2011, 15:27
0 comments
2
votes

see this page without a php warning at the top

Notice: Constant U_DOMAIN already defined in /var/www/useridea.com/rc/www/includes/classes/Ctrl/Main/Ctrl_Projects.php on line 108
Response from the site administrator
aaisp, 02.01.2013
This doesn't show for us, perhaps it's been fixed.
m, 31.03.2011, 10:57
0 comments
2
votes

suggest: Notify line up/down: by Email (including invoices) has a time profile similar to sms.

suggest: Notify line up/down: by Email (including invoices) has a time profile similar to sms, this is due to the fact that most smart phones alert when an email is received.
Response from the site administrator
aaisp, 21.04.2015
This option is now there.
Ricky, 14.04.2011, 11:20
0 comments
2
votes

vpn

ned, 11.08.2011, 02:13
5 comments
2
votes

Order new phone numbers via an API

It would be great if we could interface to your systems via an API to retrieve a list of available numbers for a specific area code, then select and order one of those numbers, and set / update routing targets (VoIP and forwarding to other...
Response from the site administrator
aaisp, 18.11.2016
See: https://support.aa.net.uk/CHAOS
Andy Hunt, 11.10.2011, 10:14
2 comments
2
votes

know the identities of the multiple SIP registrations shown on my control page

My control page shows the number of SIP registrations for each of my VoIP phone lines. Sometimes as many as 8 are registered. I would like to be able to identify who they are, and are they all mine!
David Reddington, 25.11.2011, 03:53
1 comment
2
votes

Temporarily suspend ADSL service

Hi, I have two ADSL lines in two different properties across the UK - therefore is classed as two different 'sites' by A&A. I am only using one at a time and these are usually for months at a time rather than weeks; at the moment, I am...
Terry, 05.01.2012, 12:59
6 comments
2
votes

Have additional TTLs available in clueless's DNS editor

When using the DNS editor on clueless, the drop-down box for TTL has "1 second", "1 minute", "1 hour", "1 day". This is rather coarse-grained -- "1 second" and "1 minute" (and "1 minute" and "1 hour") are nearly two orders of magnitude apart....
Martin Radford, 05.01.2012, 18:22
6 comments
2
votes

see status updates via a facebook page

this is in parallel with the rss feed
Response from the site administrator
aaisp, 02.10.2012
After removing/adding the twitter Facebook 'app' this is working again!
Nick Upson, 02.10.2012, 09:37
3 comments
2
votes

have a special deal for BE customers with static IP address(es) running away from Sky

Currently BE customers with multiple static IP addresses are being left high and dry by Sky after the takeover. BE customers with a single static IP address are waiting to see what Sky come up with. And Sky have still to get back to us about...
Andrew Benham, 18.09.2013, 17:19
2 comments
2
votes

accounts subdomain URL fix

https://accounts.aa.net.uk/ (one of several URLs I like to remember) currently returns forbidden, could you make it redirect or an alias of https://accounts.aa.net.uk/aal/login.cgi instead. Also it'd probably help to link to the accounts site...
Response from the site administrator
aaisp, 01.05.2013
Done :-)
William Turrell, 12.03.2013, 14:26
0 comments
2
votes

A service like DYNdns but firebrick and AAISP service based.

For those of us who for what ever reason can't get AAISP or who want static services over dynamic connections. Having a fixed IP routed to a good router via i good service provider. Perfect!
Response from the site administrator
aaisp, 17.05.2013
We can offer a L2TP connection - it's 'unofficial' at the moment, but email in to support for more info.
James Cairns, 17.05.2013, 09:51
0 comments
2
votes

test

test
Response from the site administrator
aaisp, 17.05.2013
admin reply
andrew, 17.05.2013, 13:03
5 comments
2
votes

see the pricing options on TT working too.

The pricing options/suggestions page shows the various prices for different usage on the different line types. They all seem to work except for the TT lines. Nothing changes when I input any new numbers....?? :(
Response from the site administrator
aaisp, 21.04.2015
This is working, I think it was fixed at the time, sorry for a delay in updating this Idea!
Nigel, 28.06.2013, 18:39
0 comments
2
votes

Ability to change passwords

It would be good if customers could change/generate their own passwords for the accounts web site without contacting support and then having the password relayed over an insecure medium.
Response from the site administrator
aaisp, 26.06.2014
This is now possible. The lost password system of the billing system has been revised and updated.
xand, 28.03.2014, 13:06
0 comments
2
votes

Have an email hyperlink on http://www.aaisp.net/broadband-support.html rather than making us copy 'n' paste said address.

On http://www.aaisp.net/broadband-support.html you list all the contact methods. Great! Some of them are even links that fire up the service. But why is the email address not a mailto: link?
Response from the site administrator
aaisp, 21.04.2015
This has been updated, thanks!
Gordon Ross, 05.11.2014, 20:27
0 comments
2
votes

Remove the highlight for peak hours on packages that don't have peak hours

I have a home::1 package and clueless is still highlighting weekday 9AM to 6PM on the usage tables in red. This is confusing as home::1 has "No units or time periods - usage is any time of day or night.". Can the highlighting either be removed...
Response from the site administrator
aaisp, 15.06.2015
Good point, but it has been suggested in the past that keeping the peak hours can be useful when considering changing tariffs. However, i'll add a note to the page about peak to being relevant to all tariffs. Thanks for the idea though.
Deanna, 14.06.2015, 09:37
3 comments
1
vote

Have the status pages be able to be ordered by different things

The current ordering seems to be a little difficult to decypher! For instance, today the top item was closed at 11am, and the second was closed on the 26th October, with more recent things below it, so I don't understand the rules that determine...
Response from the site administrator
aaisp, 25.11.2010
We are currently (ie now!), creating a new front page for the status page - this will make things much clearer and simpler. eg splitting the front page posts in to categories rather than a whole list.

Status pages have now been updated.
Alex Hulse, 17.11.2010, 10:53
0 comments
1
vote

Stop clueless line links opening in new windows

The line links in clueless such as Log and Usage open in new windows. If I wanted a link to open in a new window I'd do it myself.
_aD, 11.06.2011, 19:41
2 comments

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