AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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9
votes

have 4G data plans for my backup internet connection

the 3G offering at the moment is great and all but with the launch of 4G in the UK would it not be time to offer dedicated IP's and services over 4G
Response from the site administrator
aaisp, 21.04.2015
We are working with our carrier to provide 4G services...
mykola, 10.08.2014, 15:42
2 comments
9
votes

Site map

A single web page containing site map for the AA website, in a compact form, of course linked to in a fairly prominent place visible everywhere. Wiki too. Even better would be annotating entries tags / keywords / synonyms. This is for people like...
Cecil Ward, 04.03.2017, 02:40
0 comments
9
votes

Clueless "Add /64" button - an option to choose the number of the subnet

Currently, "Add /64" button appears to give me a result of ($current_allocation -1). i.e. I currently have 2001:8b0:xxxx:a713::/64 - pressing Add /64 gives me 2001:8b0:xxxx:a712::/64. Perhaps add a box to allow the user to specify their own...
Hyphen, 18.11.2016, 16:36
0 comments
9
votes

Support IPv6 on 3G / 4G data SIMs

When you can get it rolling, let us speak IPv6 over 3G / 4G.
Cecil Ward, 18.12.2016, 00:59
2 comments
9
votes

Volunteers / supporters to do or contribute to work to help get ideas implemented

What about enabling / encouraging volunteers from the base of AA supporters to do development work / or contribute labour towards project work in getting ideas implemented and other projects done for AA? I understand there are difficulties, even...
Cecil Ward, 03.03.2017, 17:07
0 comments
9
votes

Commission a new super modem

Commission the development of an extremely high-spec ADSL and VDSL2 modem, perhaps banding together with other ISPs eg through ISPA. Then you could exert some control over quality and have your ideal spec, and get bugs fixed in a timely fashion.
Cecil Ward, 04.04.2017, 21:01
2 comments
9
votes

gigaclear

Please partner with gigaclear to provide fibre to the premises. I would definitely use aa as my provider rather than gigaclear in my other property if you did so.
Steffan, 23.04.2018, 21:34
1 comment
8
votes

Improve the interface on the s-s-l.co.uk pages

The s-s-l.co.uk pages now look very low rent compared to everything else. Logout Home Help A....A Statement-PDF Transaction-List Services WTF? It may make sense to whoever wrote it, but to new customers it looks rubbish. Honestly, when I...
William Blunn, 23.11.2010, 19:17
7 comments
8
votes

Send Quota warning for Home::1 via Twitter as well as email

I would like the option of the quota warning for Home::1 to be sent via Twitter.
James Carey, 28.05.2013, 15:54
0 comments
8
votes

See the remaining quota also displayed as a "per day" number

On the page at https://clueless.aa.net.uk/main.cgi it tells me how much data I have remaining for the month. It would be helpful if I could also see this number divided by the number of days remaining in the month. For example, where it might...
Pete, 02.07.2014, 14:31
0 comments
8
votes

API to query info about units tariff band now and get upcoming band change times

I'd like to have some kind of ultra-ultra-lightweight API that allows a client to query (i) which units-charging tariff band we are in at the current time together with the current download charging rate, and (ii) the times (unix time) of...
Cecil Ward, 18.12.2016, 00:48
1 comment
8
votes

Make the blip graph more usable by people with red/green colour blindness

The blip graph at https://control.aa.net.uk/blip.cgi tells me that "Green is login" and "Red is logout". Like ~10% of the male population I'm red/green colour blind. If I stare at the graph closely, I can just about detect that the grass...
Andrew Benham, 01.01.2017, 14:01
1 comment
8
votes

Customer adds note in log in clueless

If customers could add a comment record in the clueless log for a particular line, then that could be a reminder of the time a particular action was taken or an explanation which could benefit AA tech support. Example: "modem taken offline -...
Cecil Ward, 27.03.2017, 20:14
5 comments
8
votes

Filter / rate limiting on line down / up events in clueless

Something went nutty a while ago and I got something like 50 emails containing down / up notifications back-to-back. Perhaps some filter with configurable parameters and sensible defaults to protect you. Sending hundreds of tweets / SMS / emails...
Response from the site administrator
aaisp, 28.03.2017
We do rate limit SMSs, and maybe Texts too, emails may not be rate limited on purpose though. That said, we are building a new notification system which should have more features, some info here: http://www.revk.uk/2017/03/keeping-customer-informed.html
Cecil Ward, 27.03.2017, 20:21
2 comments
8
votes

Proof-read documentation before issue.

Have documentation, specifically the FB2900 User Manual, checked by someone with a good grasp of English, not just technical know-how. Poor spelling/typos in documentation creates the impression of poor quality in the device.
George Heighton, 17.04.2018, 11:12
1 comment
8
votes

Have AA web servers, including clueless, support HTTP/2

HTTP/2 gives us better responsiveness. Do your web servers speak HTTP/2?
Cecil Ward, 27.06.2018, 20:24
0 comments
7
votes

Improve SMS notification of outages

Currently incident.aaisp.net lists all issues and info, this can be SMS'd to a mobile phone via the twitter feed for free however most of the messages are not related to the service we receive as they are country wide. Use targetting...
dabbishaw, 15.10.2010, 10:23
0 comments
7
votes

Add dates to VOIP profiles

Aswell as offering days/time profile options, add the ability to enter a date range - this would be useful during holidays
Response from the site administrator
aaisp, 13.12.2010
We're looking to add this shortly...
Martin, 03.12.2010, 09:50
6 comments
7
votes

Allow people ordering BE lines to choose PPPoE or PPPoA

Unlike BT lines, where the end user can choose whether to do PPPoE or PPPoA on the line, BE lines can only do one or the other and currently all lines are ordered for PPPoA unless you know to ask for the order to be provided as PPPoE. Doubtless...
Tom Hughes, 25.01.2011, 09:45
0 comments

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